Shipping policy
Last updated: October 4, 2026
Order processing
Orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Delivery times
Once your order is dispatched, the estimated delivery time is 6 to 10 business days for the USA, the UK, Australia, Canada, Europe and the rest of the world. Delivery times are estimates and are not guaranteed, because customs, weather and carrier delays can affect arrival.
Shipping rates
- Free standard shipping on orders over $50.
- For orders below $50, the available shipping options and their rates are shown at checkout before you pay.
- Expedited options, when available, are also shown at checkout.
Tracking
When your order ships, you will receive an email with your tracking number. You can follow your package on our Track your order page.
Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or the shipping cost.
Delays and lost packages
If your package is delayed, shows as delivered but did not arrive, or is lost in transit, please contact us at shoplurae@gmail.com and we will work with the carrier to solve it or send a replacement or refund.
Questions
Need help with a shipment? Email shoplurae@gmail.com or visit our Contact page.