Privacy Policy
Last updated: October 4, 2026
Lurae (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use and protect your personal information when you visit lurae.co or buy from us. Our contact details are at the bottom of this page.
1. Information we collect
- Information you give us: name, email address, shipping and billing address, phone number, and order details. Payment details are handled by our payment providers and are not stored by us.
- Order information: products purchased, order history and transaction details.
- Automatically collected information: IP address, browser and device type, pages viewed and similar usage data, collected through cookies and similar technologies.
2. How we use your information
- To process and deliver your orders and provide customer support.
- To communicate with you about your order, including shipping and tracking updates.
- To improve our website, products and customer experience.
- To send marketing emails, only if you have chosen to receive them. You can unsubscribe at any time.
- To prevent fraud and keep the site secure, and to meet legal obligations.
3. Sharing your information
We do not sell your personal information for money. We share it with service providers that help us run the store, such as our e-commerce platform, payment processors, shipping and fulfillment partners, order tracking and email services, and advertising and analytics partners, only as needed for these purposes. We may also share it with authorities when required by law. See also Your Privacy Choices.
4. Cookies
We use cookies to remember your cart, understand how the site is used and measure our advertising. You can disable cookies in your browser settings, but parts of the site may not work properly.
5. How long we keep information
We keep personal information only as long as needed for the purposes in this policy, or for as long as the law requires.
6. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, withdraw consent, request a copy of your data, and opt out of marketing. To use these rights, contact us using the details below. You may also complain to your local data protection authority.
7. Security
We use reasonable measures to protect your information. No method of transmission over the internet is completely secure.
8. Children
Our store is not intended for children under 18, and we do not knowingly collect their personal information.
9. International transfers
We serve customers worldwide, so your information may be processed in countries other than your own, with appropriate safeguards where required.
10. Changes to this policy
We may update this policy from time to time. Changes are posted here with a new “Last updated” date.
11. Contact us
Lurae, 15 Eastham Cove, Bettystown, Co. Meath, A92 X898, Ireland. Email: shoplurae@gmail.com.